Ethical Pitfalls for the Corrections Officer

This is an informational program for the C.O. to make them aware of the many problems they can face by getting too familiar with the inmates. Over familiarity with inmates can easily create situations where the officer’s ethics and morals can become compromised. Some of the topics covered in this program include: avoiding over familiarity, bringing in contraband for inmates, getting snared into an inmate "con game", sexual relationships with inmates, misuse of authority, avoiding ethical pitfalls and more.

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Contraband Control - Part 3: Staff Diligence

In this program, the third in our series on controlling contraband, we focus on the role of staff awareness in preventing contraband from getting into the hands of inmates. Starting at the intake process and continuing to the housing areas, we focus on how inmates get ahold of contraband (through the mail, visitors, kitchen deliveries, corrupt staff, etc.) and how alert staff can stay ahead of this continuing cat and mouse game. We look at some of the most popular hiding places and some not so popular ones in addition to the importance of frequent searches and shake downs.

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The Role of the Supervisor - Part 2: Delegating Responsibility

Because supervisors have such a wide range of duties they must often delegate some of these duties to line staff. This program focuses on the responsibilities of the supervisor when delegating work to those under their command. Some of the topics included in this program are: selecting the right person for the job, maintaining accountability, setting goals and avoiding the pitfalls such as micro-managing, giving away too much responsibility, communication breakdown, reversing a decision and more.

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The Role of Respect in Corrections

It's been said time and again: to get respect you first have to show respect. And nowhere is this more true than in the correctional environment. The fostering of respect between staff and the inmate population will help insure a safer and smoother running facility. This program takes a look at three main areas: respect between staff and inmates, respect among staff members themselves and self-respect.

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Complying with PREA for the C.O.

Rape and sexual abuse in the correctional facility have always been a serious problem, which is why Congress has passed the Prison Rape Elimination Act. PREA is a wide-ranging federal law which affects everyone who works in any type of correctional facility, whether it be an adult institution, juvenile facility or community corrections. This program explains what line/housing officers need to know about their responsibilities under PREA.

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Think Like An Inmate

This program encourages Corrections Officers to think the same way that inmates do in order to stay one step ahead of them. Officers work eight or twelve hour shifts while inmates have 24 hours a day, seven days a week to think of ways to "get over" on the system. This video will show officers ways in which they can stay alert to inmate schemes and "Think Like An Inmate".

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Principles of Direct Supervision

This program is a must for staff who work in the direct supervision environment. And it is essential for the orientation of trainees or new staff to the direct supervision philosophy. Topics include: Effective Control, Effective Supervision, Safety of Staff and Inmates, Effective Communication, Classification & Orientation, Just and Fair Decisions, Ownership of Operations and more.

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Common Mistakes Made By C.O.s (Pt. 1)

The purpose of this program is to point out some of the most common mistakes made by Corrections Officers, and how to avoid them. Some of the miscues we look at this video include: complacency, not being security minded, getting distracted/losing focus, improper positioning, unprofessional behavior, failure to document, improper patdowns and more. This program is for every officer who works in a facility, from the greenest rookie to the most seasoned veteran.

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Common Mistakes Made By C.O.s (Pt. 2)

This program is a continuation of Part 1. In it we take a look at the following mistakes made by C.O.s: being too predictable, not calling for backup, allowing intimidation by inmates, bringing personal problems to work, overreacting, allowing manipulation, not using IPC skills and more. Identifying some of the more common mistakes made by officers is the first step in helping to prevent them.

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Coping with MRSA in Corrections

MRSA is a fairly new strain of staph infection that is highly contagious and is causing major problems and potential liability for correctional facilities. It is estimated by federal health officials that MRSA is now killing more people in the U.S. than AIDS. This program spells out why MRSA is a huge problem for Corrections and includes an interview with a leading expert on MRSA. The video looks at: what MRSA is and how it spreads, which inmates are most susceptible, what steps your facility can take to control MRSA and what to do if MRSA strikes.

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Corrections Officer Survival (Pt. 1)

This program helps the officer develop a mental attitude to prepare for any type of situation that may arise. It includes, among other things, mental alertness exercises that officers can practice on the job to sharpen their survival skills and focuses on common mistakes that can get officers into trouble.

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Corrections Officer Survival (Pt. 2)

As Part 2 of the C.O. Survival "trilogy," this program focuses on ways for the officer to keep focused,the importance of checking security equipment, assessing dangerous situations before taking action, everyday items that inmates can use as weapons, ways to observe inmates, and much more.

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Corrections Officer Survival (Pt. 3)

Part 3 of C.O. Survival stresses the need to leave personal problems outside of the correctional facility. This program examines the consequences of a C.O. bringing personal or family problems to work and how inmates will take advantage of that situation, and what the officer should do if he/she finds they are unable to cope. This program also stresses the potential danger one officer can cause to the security of fellow officers because of personal distractions.

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Housing Officer Safety (for direct supervision)

The Housing Officer who works in a direct supervision environment must be aware of personal safety issues at all times. This program puts the focus on officer safety starting with physical and mental preparation before the officer even enters the unit. The points covered in this program include: mental preparation, equipment check, the importance of pass down information, being observant, maintaining order, handling inmate problems and much more.

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Defensive Tactics for C.O.s (Pt. 1)

This program gives the officer an overview of the fundamentals of defensive tactics and shows some basic, but effective, procedures that can easily be performed by any officer. The demonstrations in the video were designed especially for officers in a correctional facility and concentrate on officer safety and inmate control. There is also a brief discussion of legal issues regarding use of force.

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Defensive Tactics for C.O.s (Pt. 2)

Part 2 includes additional defensive measures not included in Part 1. These include the ready stance, step and drag, lateral sidestep, arm bar, roll the ball, bent wrist come-along and more. There is also a discussion of when the officer is justified in using these techniques and Part 2 also cautions against the use of excessive force. The viewer need not have seen Part 1 to employ any of these tactics.

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Fire Safety in the Lockup

This program stresses the need for a fire preparedness plan, what constitutes an effective response by officers, proper use and maintenance of fire-fighting equipment in the facility, fire prevention measures, and common fire hazards. The program also looks at how to evacuate inmates in event of a fire, evacuation routes, where inmates should be taken, and much more.

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Fire Fighting for Corrections Officers

This video shows how to fight minor fires inside the facility and how they can be contained by C.O.s who are trained in fire-fighting techniques. Corrections Officers who are also volunteer fire fighters show how equipment should be used and maintained. They also cover some fire-fighting techniques, search and rescue, ventilation procedures, and more.

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Crime Scene Preservation

This program shows how to preserve a crime scene inside a correctional facility, including step-by-step instructions for first officers responding to the scene of a crime. The program also looks at basic procedures for recovering and preserving crime scene evidence. The program also covers some basic types of crime scene response, such as an officer down, and also deals with the response of supervisors.

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High-risk Transport

This program shows Corrections personnel the extensive measures needed to effect the movement of a high-risk inmate outside the correctional facility. The program details the preparations that must be taken by the transporting officers and looks at some of the things that could go wrong and how those situations should be handled by the transporting officers. The program includes a segment on checking and applying restraint devices.

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Report Writing

Report writing is one of the most important duties of correctional staff and this program covers all of the basic elements that should go into report writing. The program also addresses the different types of reports officers are required to write, factors that affect the quality of reports, common mistakes, the role of the supervisor, and more.

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Clothed Searches

This program includes step-by-step instructions to ensure that officers are conducting thorough and complete searches of clothed inmates, whether in street clothes or inmate uniform. The program shows areas where inmates or detainees can hide weapons, money, drugs, handcuff keys and other contraband. The program contains some "do's and don'ts" for searching both male and female inmates.

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Suicide Prevention

This program gives Corrections professionals the information needed to identify and manage the potentially suicidal inmate. Among the topics discussed are why inmates commit suicide, when suicides are most likely to occur, the emotional and behavioral warning signs that a suicide may be about to take place, and identifying what types of inmates are most likely to attempt suicide.

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Principles of Suicide Prevention

This program contains more on why inmates commit suicide, including the effects of the inmate's feelings and external environment. It also examines the role that alcohol and drugs play in inmate suicides and how inmates can be screened at intake for signs of potential suicidal behavior. The program also examines critical times for inmates at risk for suicide and concludes with a discussion of hanging points to be aware of in the inmate's living unit.

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Coping with Special-needs Inmates

Many inmates have special medical and psychological problems; and this program focuses on making corrections professionals more aware of those different needs and how to deal with them. The program examines the needs of inmates who have mental or emotional illnesses such as psychosis and neurosis; the mentally retarded; those with physical handicaps, such as inmates who are in a wheelchair, blind or deaf; and inmates with specific medical conditions, such as diabetes or epilepsy.

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Dealing with Protective Custody Inmates

The purpose of this program is to make line officers and supervisors aware of the special responsibility involved in watching over inmates who need special protection from other inmates. Among the topics discussed in this program are the growth of PC inmate population and reasons for it, identifying the PC inmate, liability issues, and specific procedures that must be utilized to maintain security with PC inmates.

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Cell Searches and Extractions

Cell searches are very important to the security of any institution, and this program takes a look at the proper way to search an inmate's cell for contraband. The many places where an inmate could hide items are explored including the ceiling, wall, floor, bedding, commode, storage areas, and other hiding places. The program takes a look at a system that can be used for cell searching. There is also a segment on the procedure for extracting an uncooperative inmate from the cell area.

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Contraband Control (Pt. 1)

This program shows why it is so important for institutions to prevent contraband from coming into the facility in order to maintain security. The program covers the most common types of contraband, ways that contraband is smuggled into the facility, and moved around, how contraband can be manufactured inside the facility and the most effective methods for controlling contraband.

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Contraband Control (Pt. 2): Comprehensive Facility Search

This program focuses on further security measures to keep your facility as free as possible from contraband, including visitor pat down and attorney room security, day room searches and security, yard security and searches, along with searching other areas of the facility such as the law library, workshops, maintenance areas, laundry areas, the kitchen, and more.

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Critical Incident Response/Review

This program is designed to make Corrections Officers and supervisors more aware of the elements that go into a successful response to a critical incident. The program looks at the following areas: the different types of critical incidents that can occur in a facility, the need to plan ahead, the three stages of a critical incident, various response procedures, and control room function during a critical incident. The video also looks at the review process to the response after the incident is over.

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Staff/Inmate Communications

This program stresses the need for good communication skills in dealing with inmates as an important and necessary on-the-job tool. Some of the points covered in this program include basic communication skills, the need to be firm, fair and consistent, resisting over familiarity with inmates, being able to say "no" to an inmate, handling abusive inmates and practicing good communication with fellow staff.

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Interpersonal Communication Skills

This program delves deeper into the communication process with the exploration of interpersonal communication skills. Among the topics covered are aggressive and passive attitudes and demeanors as barriers to communication, giving and getting respect, body language, the importance of listening and observing, avoiding pre-judgment, reinforcing behavior, and more.

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Being Aware of the Con Game

The intent of this program is to make Corrections Officers aware of the different con games that inmates play and how they can lure the officer into taking part in them. The program focuses on why inmates play con games, the types of games they play, how they target certain officers and lure them into the con game, warning signs that an inmate may be trying to set up an officer, how to avoid a setup, how the game gets started, the kinds of trouble an officer can get into, stopping the game and more.

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Inmate Discipline

The purpose of this program is to cover all areas of the disciplinary process as it related to Corrections Officers and supervisors. Among the topics covered here are: the importance of fairness and consistency in discipline, the pitfalls and common mistakes regarding inmate discipline, the use of communication skills in enforcing discipline, warning vs. write-up, documenting and reporting inmate infractions, and the role of the supervisor in the disciplinary process.

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Enforcing the Inmate Disciplinary Process

This program looks at the advantages of having a strong disciplinary program in your institution. This program focuses on the need for discipline in the correctional facility, the importance of consistency in handing out discipline, crime and punishment in the correctional facility, the disciplinary hearing, dealing with problem inmates, and more.

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Control and Modification of Inmate Behavior

This program stresses the need for behavior modification programs for those inmates who cannot seem to follow the rules and regulations of the facility. It also addresses ways to control the behavior of the general population through the "carrot and stick" approach. Among the topics discussed in this video are behavior control through the use of privileges, loss of privileges as a deterrent to unwanted behavior, other types of disciplinary actions used to control behavior, the use of special units to modify behavior, the role of the housing officer and more.

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Courtroom Security

The purpose of this program is to make transport officers more aware of the need for increased courtroom security and to give them the information needed to carry out this task. The video focuses on the five basic elements of courtroom security: paper (policies, emergency plans, intelligence reports), people (the inmate, the judge, the witnesses, the jury, etc.), places (logistical concerns such as hallways, doorways, windows stairways, elevators, etc.), devices (metal detectors, mechanical restraints, furniture, and any items in the courtroom that could be used as a weapon such as a pair of scissors), and events (anything out of the ordinary that could cause a disruption such as a power outage, bomb threat, or diversionary tactic).

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Hostage Survival

This program gives the correction professional some insight into surviving a hostage crisis should inmates ever take them captive. Among the topics are reasons inmate take hostages, how inmates treat hostages, how hostages should behave in order to survive, mental survival exercises, what not to do in terms of negotiating your own release, what procedures to follow if you are rescued, and more.

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Hostage Negotiations for Corrections

This program is intended to give an overview of the hostage negotiation process and is important for not only to those who are negotiators or aspire to be, but should be mandatory viewing for every Corrections Officer. The 15-minute segment "First Officer on the Scene" tells line officers what they should do if they ever come face to face with an inmate holding a staff member or civilian hostage in the correctional facility. Other topics include the different types of hostage situations, helpful words and phrases for negotiators, and a 20-minute segment on "Principles and Procedures of Hostage Negotiation."

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Hostage Team Selection and Command Post Guidelines

This program looks at why specialized hostage teams are necessary whenever there is a hostage crisis in a correctional facility and how those teams are developed. The segments include hostage team development, team positions and responsibilities, the command post function, command post guidelines, and dealing with the news media during a hostage crisis.

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Held Hostage: Surviving the Lucasville Riot

This program details the experiences of Corrections Officer Larry Dotson, who was held hostage for 11 days during the bloody Lucasville riot of 1993. This program marked the first time that C.O. Dotson gave a detailed interview about his harrowing experience as a hostage. It has been termed by many corrections professionals as the most moving interview they have ever seen, emotionally speaking. In the program, Dotson tells how he was treated and mistreated by his inmate captors and how he interacted with them. He also tells what he believed saved his life and how he dealt with the experience afterwards. There is no training guide with this program.

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The Lucasville, Ohio, Disturbance: Lessons Learned

This program looks at the 11-day disturbance that took place at a large state facility in Ohio in which 11 inmates and one Corrections Officer were killed, and what valuable lessons the state of Ohio learned as a result. Topics addressed include developing a revised Critical Incident Management Plan, flexibility of response, managing resources, action plan components, keeping focused, and more.

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Liability Issues for Corrections (Pt. 1)

The purpose of this program is to advise corrections professionals of the pitfalls that could lead to liability on the part of the officer or the agency. The program covers issues that inmates can file in federal court. Topics include deliberate indifference, negligence, suicide, liability with regard to the use of restraint devices, use of force, racial or religious discrimination, medical problems, liability issues as they apply to the supervisor, and more.

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Liability Issues for Corrections (Pt. 2)

Part 2 explains the need for clearly defined policies in many different areas and the need for a pro-active stance by the agency to avoid liability. Topics include creating liability protection policies, liability issues regarding handicapped inmates, discriminating against inmates with AIDS, liability related to critical incidents (including fires, earthquakes and floods), sexual harassment issues, religious freedom, and more.

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Gangs in the Lockup (Pt. 1)

The purpose of this program is to familiarize corrections professionals with the activities of inmates who are gang members and to show how these activities can be controlled. Topics for discussion include the gang philosophy, why young men join gangs, identifying gang members, gang activities in the lockup, and ways to control gang-related activities.

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Gangs in the Lockup (Pt. 2): Business Activities

This program takes a look at the business practices that gang members attempt to carry on even while they are locked up in jail or prison. Topics include local vs. national gangs, various gang business activities, such as drug dealing, recruiting new members, smuggling contraband, extortion, etc., and the program also stresses the need for increased vigilance on the part of the staff.

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Dealing with Domestic Violence in Corrections

This program is more informational than straight-out training but important nonetheless. Its purpose is to make Corrections staff aware of the serious problems related to domestic violence and how it could affect their job and career. Those in more stressful occupations – and Corrections is certainly one of them – can tend to have more marital difficulties than someone in a less stressful job. With laws becoming stricter all the time in this area, this program is aimed at bringing awareness to this issue. There is no training guide with this program.

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Dealing with Female Offenders

With the number of female inmates steadily on the rise, this program aims to spell out the differences in approach by the C.O. to female inmates. Topics here include: the female's desire for privacy, women as caretakers, female medical issues, differences in female inmates from males, communication skills with the female inmate, and ways to help females improve their self-esteem.

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Female Issues in Corrections

This program contains more on dealing with the female offender with topics including: dealing with female offenders who have children, medical and psychological issues related to being incarcerated, profile of the typical female inmate, how females will relate to and communicate with staff, developing meaningful programs for the female inmate, and issues regarding release of the female inmate back into society.

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Cross-gender Supervision

The purpose of this program is demonstrate to corrections professionals the complex issues and concerns related to supervising inmates of the opposite sex. Some of the topics covered include the need for staff professionalism at all times, cautions against overfamiliarity, male officers supervising females, female officers supervising males, "do's and don'ts" of communication with the opposite sex in the facility, warning signs of a possible inmate-officer romance, and other pitfalls of cross-gender supervision.

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Coping with Communicable Diseases

This training program is designed to show officers and other staff the best ways of assuring that the facility is not exposed to communicable diseases through a solid understanding of how diseases are spread. The program examines different blood-borne pathogens such as HIV (AIDS) and Hepatitis B, food borne pathogens, such as Hepatitis A, and airborne pathogens, such as Tuberculosis. The program also stresses ways to take precautions against these diseases and looks at OSHA guidelines for an Exposure Control Plan in the correctional facility.

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Emergency Response Teams (Pt. 1)

This program explores the benefits of using specially trained teams of Corrections Officers to handle emergency situations as they arise in the facility. The program includes an overview of ERTs, the types of equipment they use, different procedures, the use of pepper spray, setting up an ERT and more.

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Emergency Response Teams (Pt. 2): The Expanded Role

This program takes a look at how highly trained Emergency Response Teams can be used for other purposes even outside the correctional facility. If your facility is located in an urban area with a courthouse or other public buildings nearby, these teams could be used as first responders in extreme emergencies (such as a courthouse shooting with a gunman still loose, judge held hostage, major disturbance outside the facility, etc.). The program also looks at equipment necessary to carry out this type of response.

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Emergency Response Teams (Pt. 3) : Situation Specific

Part 3 of the ERT series stresses cohesion within the framework of the team and takes a look at each individual member's role in specific situations. The situations dealt with in this program include: a disturbance in the housing unit, a fire drill in the facility, inmates fighting and refusal to lock down.

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The Inmate's Cookbook (Pt. 1)

This video looks at "recipes" for trouble inside the facility, focusing on weapons or contraband that inmates can fashion from everyday items found in a correctional institution. Segments include recipes for assault, recipes for escape, and recipes for nuisance contraband. It's "food" for thought! There is no training guide with this program.

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The Inmate's Cookbook (Pt. 2)

More recipes for trouble inside the facility, including yet more items for assault and escape, toilet paper tricks, making "hooch," and a segment on officer awareness. There is no training guide.

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Staff Communications/Relations

The purpose of this program is to explore the critical importance of communications and relationships among line officers, supervisors, and administrators to ensure a well-run correctional facility. The video demonstrates how any breakdown in this area can put the entire facility at risk. Topics include how to communicate effectively with fellow staff, where and where not to communicate, supervisors and disciplinary action, the perils of mis-communicating, staff relationships, and opposite-sex relationships.

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Use of Pepper Spray and Stun Devices

This program explores the proper use of less-lethal weapons, such as pepper spray and various stun devices. It also stresses the need to follow procedures, policies, and guidelines on the proper use of these weapons. Topics include use of OC/pepper spray, use of hand-held stun devices, use of the stun shield, use of the stun belt, legal issues, and use of force guidelines.

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The Use of Less-lethal Weapons in Corrections

In this program, we discuss the use of a multitude of less-lethal weapons and when it is appropriate to use them. The importance of training in these weapons is stressed, as are the guidelines for use of these weapons. No stun devices are used in this demonstration. This program is not intended to train officers in the use of these weapons, but rather is informational and contains a demonstration of some of them being used. There is no training guide.

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Use of Force in the Correctional Facility

This program looks at when officers are allowed to use force against inmates, what type of force, and when force is not allowed. The program also looks at the main pitfalls in the area of use of force – such as use of excessive force – and what the repercussions can be. Other issues include avoiding the use of force, use of the Force Continuum, and documenting the use of force.

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The Importance of Documentation for the Line Officer

This program enforces the adage that "if it's not written down, it didn't happen!" The program stresses the need for all officers to both formally and informally document daily occurrences. It shows when formal documentation is necessary and when informal documentation is permissible. There is also a segment regarding the role of the supervisor in documentation.

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Property Control Procedures

Personal property of inmates must be taken care of properly by correctional agencies in order to minimize claims for loss of or damage to inmate property. This program explores some of the solutions to an effective property control system and examines some of the common mistakes, which can occur in the management of inmate property. Other issues include security concerns, money-control procedures, and the release or transfer of inmate property.

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The Importance of In-Service Training

The purpose of this program is to stress to corrections staff the importance of keeping up on all aspects of training, no matter how experienced the officer may be. Many veteran officers look at in-service training as something they would rather avoid. This program helps to reinforce the importance of such training for all staff, from the rookie officer to the most seasoned veteran.

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Conducting an Investigation in the Correctional Facility

Every facility, no matter how large or small, is going to have its share of occurrences that will require some type of investigation. This program looks at the different aspects of conducting investigations in the correctional facility including the different types of investigations, preparing for the investigation, selecting the investigator, the testimony of inmate witnesses, the role of informants, the importance of the housing officer, and more.

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Larry Dotson (Lucasville Hostage) Unedited Interview (60 minutes)

This video is the entire 60-minute long interview with Larry Dotson, held hostage for 11 days by rioting inmates at the Southern Ohio Correctional Facility in 1993. Excerpts from the interview are seen in the program "Held Hostage: Surviving the Lucasville Riot." Larry goes into more detail here about his harrowing, life-threatening experience and how it affected him afterwards. No training guide.

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Sexual Misconduct Awareness

This program makes Corrections staff aware of the dangers of falling into a sexual relationship with an inmate and stresses the need for professionalism on the part of the staff at all times. Segments include bringing sexual misconduct out in the open, it can happen to you, how it gets started, the effects of sexual misconduct, how it can be exposed, the ramifications for the guilty, and solutions to the problem.

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The Role of the Supervisor

Supervisors carry a lot of responsibility in the correctional environment. This program gives both new and experienced supervisors valuable insight into their role of not only maintaining security but also making sure the operation runs smoothly under their watch. Topics include: getting through the transition from line officer to supervisor, communication and people skills, mediating disputes, dealing with challenges to authority and more.

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Developing Supervisory Management Skills

This program is aimed mainly at the new supervisor but can also serve as a refresher for veteran supervisors. The video looks primarily at common mistakes made by new supervisors and how to avoid them, building relationships with the staff and problem solving. It's a must for the new supervisor.

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The Use of Restraint Devices in the Facility

There are many types of restraint devices used in the correctional environment and this video looks at the most common ones, including the restraint chair. Besides running through the various devices and the proper way to apply and remove them, the program also looks at: use vs. abuse of restraints, restraining a violent inmate, the use of protective equipment, safety precautions for officers and more.

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Dealing with Sexual Harassment

Sexual harassment in the correctional facility can cause a variety of problems from creating liability for the agency to jeopardizing the safety and security of staff. This program explores the kinds of ways sexual harassment can take place among staff members in the facility. Topics for discussion include the right to be free from sexual harassment, a legal definition of sexual harassment, verbal vs. non-verbal sexual harassment, who are the victims, third party victims, what victims must do, and more.

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Containing Security Threat Groups

This program takes a look at how agencies can control gangs and other groups who can threaten the security of a correctional institution. The State of Ohio's intensive program to identify and contain security threat groups is highlighted. Discussions include Ohio's response to security threat groups, zero-tolerance policy, the role of the corrections officer, religious groups as a security threat, and more.

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Balancing Medical Issues and Security Needs

For correctional facilities, there are always various security concerns whenever inmates need medical attention. This program shows how institutions can strike a balance between getting inmates the heath care they need while maintaining security at all times. Topics include the differences involved in medical vs. security needs and how it can be dealt with, the importance of some security training for medical staff, inmates with mental problems, dealing with inmates who fake illnesses, risks involved in transporting inmates to a hospital, sick inmates as security risks, and more.

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Observing Universal Health Precautions

Because our facilities are such closed environments, Corrections staff must be aware of how diseases can spread – and spread quickly – if universal health precautions are not observed. This program stresses the need for ALL staff to be aware of how important it is to follow these precautions. Topics include various universal health precaution techniques, use of protective equipment, hand washing, exposure to body fluids, precautions to take during the intake process, what to do if you think you were exposed to something, OSHA guidelines, and more.

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Communication vs. Over Familiarity

Good communication between inmates and staff is essential to the smooth running of the facility. But at what point do officers cross the line from communicating to being too friendly? That's the topic that is explored in depth is this program as officers are cautioned against a breakdown in their professional demeanor when dealing with inmates. Some of the issues explored in this video include sending the inmate the wrong message, the need to avoid casual touching, using the wrong body language, female officers wearing too much makeup or jewelry, etc., discussing personal business, showing favoritism, lax enforcement of the rules for "special" inmates, and more.

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The Effects of Policy Changes

This program takes a look at the impact of policy changes in a correctional institution on staff and inmates. Failure to consider the impact of major policy changes (such as banning smoking) can lead to a rebellious attitude on the part of inmates. To illustrate the point, this program takes a look at how one facility dealt with the change from smoking to nonsmoking. Also discussed, changes in policy regarding what inmates can watch on cable TV.

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Warning Signs of an Impending Disturbance

This program explains what factors will be present as warning signs if inmates should be planning to cause some type of disturbance. These warning signs are broken down into three categories: Inmates (changes in demeanor, deterring visitors, suspicious behavior, stockpiling supplies, etc.), Staff (rumors of problems, increase in write-ups, increase in staff sick-outs, etc.), and Conditions (bad food, overcrowding, major change in policy, lack of programs, etc.). The warning signs discussed here relate to a planned disturbance as opposed to a spontaneous one.

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Conflict Resolution

This program gives corrections professionals a sense of how important it is to resolve any types of conflicts or disputes in the correctional environment. The topics for discussion here include the nature of conflict, resolving inmate/inmate conflicts; resolving staff/inmate conflicts, and resolving staff/staff conflicts such as jealousy, personal issues, labor-management strife, etc.

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Tool and Key Control

This program stresses the importance of maintaining effective control over all security keys and maintenance tools that are used in the correctional environment. The discussion of key control focuses on systems of maintaining accountability for all keys at all times, control of keys on the officer's person, and common mistakes made in the area of key control. Tool control covers the most effective methods of controlling tools used to maintain the facility, the use of tools by inmate and civilian workers inside the secure area and some common mistakes in these areas.

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Inmates Who Pose an Escape Risk

This program alerts staff to the types of inmates who are most likely to pose a threat of escape. The video stresses that it is the responsibility of ALL staff to help prevent escapes. The program states which inmates are automatically a primary escape risk, inmates who can become an escape risk for various reasons after they are incarcerated, the signs of a planned escape, and favorite times for an escape.

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Escape Prevention

This program shows corrections professionals that the best way to assure that their facility is secure and not conducive to escape attempts is an acute awareness of the factors that can cause escape attempts and being aware of preventative techniques that will prevent any escape attempts. Discussions here include factors that aid in inmate escapes (complacency, overfamiliarity, predictability, etc.), factors which will prevent escape attempts (visibility, unpredictability in making rounds, formal counts, etc.), and more.

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The Selection and Supervision of Inmate Workers

Inmate labor is an essential factor in the smooth running of any correctional operation. This program takes a look at which inmates should be allowed to perform certain tasks in the correctional facility, and which should not since the selection of inmate workers has a direct bearing on maintaining security in the institution. The program also deals with how these inmates should be supervised, both inside the secure area and outside of it.

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Back to Basics

This program stresses to staff members the importance of following "the basics," the fundamentally correct procedures needed to maintain strict security in the correctional environment. This training is designed not only for the new officers, but also for veterans who can tend to get away from the basic fundamentals. Areas include: taking the count, pat searches, key control, officer awareness, times for extra caution, and more.

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Maintaining a Professional Demeanor in the Workplace

This program stresses to all corrections staff the importance of looking and acting like a professional at all times while at work in the facility. Any staff member who acts in an unprofessional manner will never get the necessary respect from inmates or fellow staff to be effective in their job duties. Discussions include: appearance, professional conduct, job performance, attitude, communication skills, and off-duty professionalism.

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Detecting Substance Abuse

The purpose of this program is to warn corrections staff about the dangers of substance abuse, both alcohol and other drugs, and to encourage those with a problem to seek help before it is too late. Discussions here include substance abuse in corrections, various warning signs of substance abuse, what if a coworker has a problem, effects of substance abuse on an employee's career, getting help before it's too late, and more.

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Drug Awareness/Identification

This program demonstrates to corrections personnel the need to be able to identify various drugs, understand the symptoms of illegal drug use, and spot ways that these drugs can be smuggled into the institution. The program focuses on identifying the following drugs: marijuana, hashish, cocaine, crack, stimulants (such as amphetamines), various types of depressants, hallucinogens, and narcotics such as heroin, morphine, and opium. The program also focuses on inmate smuggling techniques, various drug concealment locations, and more.

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Developing the Field Training Officer

Field Training Officers are an important element in the corrections training process, and this program gives potential FTOs an overview of the job. It is also useful as an informational guide for supervisors and administrators who may oversee FTOs and their selection from the ranks of Corrections Officers. Discussions here include who makes the best FTO, job responsibilities of the FTO, the relationship between the FTO and trainee, FTO job specifics and the evaluation process.

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Developing the Field Training Officer (Pt. 2): Ethical Standards

The purpose of this program is to stress to the Field Training Officer how important it is to teach ethics to new Corrections Officers or trainees. Sometimes, this facet of the job is overlooked, but it should be given just as high a priority as any other aspect of Corrections training. The program deals with various aspects of teaching ethics and the consequences of the failure to do so.

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Decision-making Scenarios for Corrections Officers

This program presents Corrections Officers with a series of situations designed to enhance their ability to make difficult decisions while carrying out their duties. These decisions range from a potential life-threatening situation to some of the more common situations found in a correctional facility to somewhere between the two extremes. This program is designed to stimulate classroom discussion after each scenario. Fifteen different decision-making situations are presented.

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Decision-making Scenarios for Supervisors

The same as above only designed for supervisors to be discussed in a classroom setting after each scenario. Twelve different situations for the supervisor are presented.

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Controlling Perimeter Security

The purpose of this program is to stress the importance of perimeter security as it pertains to the safe operation of the facility as a whole. To maintain the highest level of security in any institution, the perimeter must be safe from any potential threat that could disrupt the operation. The topics for discussion here include patrolling the perimeter, parking lot security, inmates who cross the perimeter, precautions during the delivery of goods from the outside, and screening professional visitors.

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Perimeter/Control Room Security

This program takes a look at security issues as they relate to the facility's control room and perimeter. Any breach of access to the control room and perimeter areas could result in inmate escape, contraband being smuggled in, and just a general threat to the safety of all employees and inmates. Topics for discussion in this program include who should have access to the control room, control room function during emergency situations, following control room procedures, maintenance and operation of all control room equipment and the need for strict patrolling and frequent checks of all perimeter components, such as doors, ceilings, recreational yards, roof areas, garages, fences, and more.

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Inmates' Rights and Responsibilities

The misguided perception that inmates don't have any rights can cause an agency a possible problem with liability. The purpose of this program is to spell out exactly what rights inmates do have so that Corrections staff are clear on this issue. It also covers what the inmate's responsibilities are while under incarceration. The topics for discussion here are what rights do inmates give up, rights vs. privileges, inmates’ guaranteed rights, and the various responsibilities that inmates must adhere to.

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Techniques for Interview and Interrogation

This program gives assistance in basic training for any staff member who will take part in the interview or interrogation process. It is also useful for line staff as it gives them an overview as to how they can contribute to the process of questioning an inmate about a certain incident, etc. The main points of discussion in this program are interview vs. interrogation, the traits of a successful interviewer, interview and interrogation techniques, documentation, lies or the truth, and the role of the line officer.

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Common Problems Faced by the Line Officer

The purpose of this program is to identify some of the most frequent problems that officers will have to deal with in the correctional environment. The program also addresses solutions to these problems and encourages a dialogue with the agency to find solutions to fit within the framework of your particular operation. Some of the problems discussed include not getting along with fellow staff, inconsistencies among different shifts and supervisors, the threat of inmate lawsuits, relieving stress, and more.

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Evaluating the Performance of Correctional Staff

This program looks at the many facets of how the job performance of Corrections Officers is evaluated. The program is designed not only for supervisors and administrators but also for line staff to see what the criteria for judgment may be in most agencies. Topics for discussion here include factors used in evaluating employees, counseling the officer, probationary employees, the importance of documentation, and termination procedures.

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Managing Juveniles in the Adult Lockup

This program explores the various problems related to holding juveniles as adults in a correctional facility alongside of adult inmates. The main points of discussion in this program include treating juveniles as adults, what to expect from juveniles, juveniles and respect, disciplining juveniles, communicating with juveniles, and housing juveniles with adult inmates.

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Relating to the African-American Inmate

Our jails and prisons are filled with inmates who come from different backgrounds, cultures, and races. The purpose of this program is to take a look at those differences, how stereotypes are developed and reinforced, and how they can be broken down through positive communication and relating to one another on an individual basis. This program also has a segment for the African-American officer.

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Relating to the Hispanic Inmate

The purpose of this program is to give staff an overview of the unique and special requirements of supervising and managing Hispanic inmates. It is similar to the above program except that it deals with inmates of Spanish descent.

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General Cultural Diversity in Corrections

The purpose of this program is to make Corrections staff aware of the importance of cultural diversity in the Corrections workplace. Being aware of cultural diversity issues and showing respect for every person's background or culture helps to make the correctional facility operate in a more efficient manner and helps to prevent unwanted personnel problems.

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Orientation for New Correctional Employees

This program is designed for the new employee who is right off the street and knows nothing or next to nothing about Corrections. This could include not only future Corrections Officers but also non-security staff. It gives a general overview of the Corrections workplace-covering such issues as inmates' rights, employee attitude towards inmates, the importance of security and safety, liability awareness, the potential for danger, and more.

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Containing Workplace Violence in Corrections

This program makes employees aware of the potential for workplace violence among staff in the Correctional environment. Jails and prisons are no different than any other workplace when it comes to employee conflict and the potential for violence. The program covers the causes of workplace violence in corrections, the consequences of such violence, the warning signs of potential violence, and what preventative measures can be taken.

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Employee Conduct and Responsibilities

The purpose of this program is to stress to all employees the importance of their individual responsibilities in the correctional facility. The correctional environment is no place for irresponsible behavior or lackadaisical performance of duties. The program covers issues relating to safety and security, the importance of teamwork, following policies and procedures, a duty to protect the public, professional conduct, reporting wrongdoing, and more.

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The Role of the Training Officer

This program gives new or future training officers an overview of the responsibilities of the job. Training is the foundation that ensures a safe and secure working environment and this program deals with the training officer as a leader, in-service training, determining training needs, state and federal mandates, reacting after a crisis, and more.

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The Intake Process

This program takes a step-by-step look at the intake process, as it applies to all correctional facilities. Taking in a new inmate is a critical stage in the Correctional process and it must be carried out in such a way that protects the safety and security of the staff and inmate as well. Topics for discussion here include physical injuries at intake, inmates under the influence of alcohol or drugs, searching for contraband, medical examination, property control, screening for suicide, and more.

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Understanding the Criminal Mind

The purpose of this program is to familiarize Corrections personnel with the workings of the criminal mind, which is not easy to understand. This, in turn, will help staff to better understand the inmates they supervise. Topics for discussion include: causes of crime, following a life of crime, reasons for the criminal mind, a lack of remorse, and the criminal mind inside the correctional facility.

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Satanism and Other Cults

This video attempts to make Corrections staff familiar with various aspects of cult and occult groups including group dynamics, identification of group members, and how to handle them in the correctional environment. Topics include cult vs. occult, Satanism and the occult, identifying Satanists, religious freedom, cult/occult group members in the facility, and more. This is a very interesting and entertaining program that won Third Prize in the 1994 International Film and Video Festival.

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This program focuses on all of the elements needed to run a housing unit that contributes to a safe, clean, and smooth-running institution. The individual housing units must be managed in a professional and competent manner, so inmates are not causing unnecessary problems for the staff. Among the topics discussed in this program are employing good communication skills, enforcing rules fairly and consistently, paying attention to inmate quality of life issues, showing basic respect, meaningful programs for inmates, staff teamwork, and more.

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Mob Psychology/Control

This program takes a look at the dangers of a group of inmates turning into an unruly mob. Although it may not be one of the most common occurrences in a facility, staff must understand how it can happen and how to deal with it. This program looks at types of inmate crowds, crowd psychology and control, a crowd vs. a mob, warning signs of potential trouble, proactive measures, and ways of controlling a mob.

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Mental Health Issues for Corrections Staff

Many times, the mental health needs of staff are overlooked, while the focus is on the inmates. This program takes a look at mental health problems that affect staff and what some solutions might be, because the staff's mental health is directly related to the smooth operation of the facility. Topics for discussion here include some of the common mental health problems affecting staff, on the job stress, the role of the supervisor, getting help for problems, and more.

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Dealing with Inmates at Holiday Time

Holidays are traditionally spent with family members, which make it one of the toughest times for an inmate to be locked up. This program looks at various holidays where the staff should be especially vigilant against threats of suicide, attempted escape, smuggling contraband, and other problems. The program also looks at possible solutions to holiday-related problems, such as special programs for inmates, outside community programs, religious programs, and more.

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Coping with the Older Inmate

This program explores the special conditions and needs of the older inmate. There is a need for increased awareness in this area by staff since older inmates have different mental and physical problems that the younger inmate. Topics include categories of older inmates, the intake process, medical concerns, psychological concerns, special needs in housing, and more.

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Recognizing Psychological Disturbances

The purpose of this program is to demonstrate to staff the benefits of identifying inmates with different types of psychological problems during the intake process and problems that may develop after an inmate is incarcerated. This program deals with depression, psychotic behavior, types of psychological disturbances, screening at intake, the role of the line officer, and more.

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Dealing with the High-profile/Celebrity Inmate

The purpose of this video is to explore some of the options available to correctional administrators, supervisors and line officers in the proper management of high-profile inmates or those who may be celebrities. Although not a common occurrence, the facility must be able to deal with this type of inmate if necessary. This program looks at who is a high-profile inmate, the responsibilities in dealing with high-profile/celebrity inmates, extra security/protective custody, the role of the housing officer, handling the news media, and more.

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Ethics and Professionalism for Today's C.O.

The task of housing inmates represents a huge responsibility, which requires the highest levels of ethics and professionalism from the modern Corrections Officer. This program demonstrates the need for all officers to view themselves as professionals who are held to a high ethical standard at all times. The program covers appearance, attitude, conduct, ethical violations and pitfalls, off the job behavior, and more.

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The Kitchen: Culinary Management

This program demonstrates to Corrections staff the need for competent management in the operation of the kitchen in any correctional facility.This program explores various aspects of food service management as it relates to health, safety, and the overall security of the facility. Topics for discussion include contraband control in the kitchen, health precautions, dietary considerations, selecting inmates to work in the kitchen, and more.

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The Inmate's Visit

This program takes a look at all of the factors that must be addressed prior, during, and after an inmate is visited by anyone from outside the correctional facility. The topics for discussion include pre and post-visit searches of particular areas, officer vigilance, warning signs of a "problem" visitor, proper attire for visitors during contact visits, contact vs. non-contact visits, the potential for the passing of contraband, and more.

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Security Issues for Non-Security Staff

This program stresses the need for non-security personnel to maintain a daily vigilance regarding security issues that involve their position in the correctional facility. Security is the responsibility of everyone who works in a correctional facility, and this program studies various aspects of security for non-security employees and volunteers. Topics for discussion include talking to inmates, personal items as weapons, being set up for a con game, "feeling sorry" for inmates, contraband issues, door security in the office area, female issues, and more.

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Human Behavior – Human Needs

The purpose of this program is to help staff understand that inmates have the same needs and issues as people who are not incarcerated and how this realization can help foster safety and security in the facility. Topics for discussion include self-esteem issues, basic psychological needs, self-actualization, promoting inmate responsibility, the role of the housing officer, and more.

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Classification of Inmates

This program stresses the need for proper classification of inmates as necessary for the safe and secure operation of the facility. Classification is one of the primary methods of keeping order in the facility by dividing inmates into categories of security risks. This program looks in depth at the importance of classification, the classification process, levels of classification, factors involved in classification, reclassification, the role of the line officer, and more.

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Promoting Staff Morale

This program shows the importance of fostering good morale among the staff as it relates to the safety and security of the correctional facility. Promoting good staff morale is the job of each and every person who works in a facility. Topics for discussion include why is good morale necessary, ways to promote staff morale, the dangers of bad morale, the role of the administration, labor-management relations, the need for positive feedback from supervisors, good, open communication and more.

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Dealing with Abusive Inmates

There will always be a small percentage of inmates who are going to cause a problem for the officer by being abusive. This program looks at ways to deal with that type of inmate. The program discusses verbal and physical abuse with most of the emphasis on the verbally abusive inmates since that is more common. The program discusses the causes of verbal abuse, the officer's response to verbal abuse, preventing verbal abuse, and documenting abuse.

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Don't Call Me Guard! (A documentary)

This informational (and inspirational) program looks at how the job of Corrections Officer has changed over the years, from the old "guard" or "turnkey” to today's modern professional officer.

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The Use of Inmate Informants

Inmate informants can be useful to an agency in a number of ways but there are precautions to be observed and also potential pitfalls along the way. This program looks at: the types of informants in the correctional setting, the reliability of informant information, the role of the Housing Officer, protecting inmate informants, dealing with accusations against staff and more.

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